xe77 Privacy Policy

1. About This Policy

This Privacy Policy applies to all personal data collected and processed by xe77 in connection with the operation of the xe77 platform at xe77.asia. By registering an account, accessing the xe77 platform, or using any of its services — including cricket betting, live casino, slots, or account management — you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

This Policy should be read in conjunction with the xe77 Terms & Conditions, which govern your use of the Platform more broadly. In the event of any conflict between this Policy and the Terms & Conditions on data-related matters, this Privacy Policy shall take precedence.

2. Data We Collect

xe77 collects personal data in the following categories:

• Registration Data: Full name, date of birth, email address, username, and password (stored in hashed form) provided when creating your xe77 account.
• Identity Verification Data: Copies of government-issued identification (such as CNIC or passport) and proof of address documents submitted for KYC verification.
• Contact Information: Email address, phone number, and city of residence (e.g. Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad) provided during registration or account updates.
• Financial Data: Payment method identifiers, transaction amounts, deposit and withdrawal records, and wallet balance history. xe77 does not store full payment card numbers or mobile wallet PINs.
• Betting & Gaming Activity: Records of all bets placed, games played, session durations, wager amounts, and game results associated with your xe77 account.
• Technical Data: IP address, device type, browser type and version, operating system, session tokens, and approximate geolocation derived from your IP address.
• Communications Data: Records of messages sent to and received from xe77 customer support, including emails to [email protected].
• Cookie Data: Session and preference data collected through browser cookies as described in Section 7 of this Policy.

3. How We Use Your Data

xe77 uses the personal data described above for the following purposes:

• To create, verify, and maintain your xe77 account and associated wallet.
• To process deposits, withdrawals, and all financial transactions in PKR.
• To fulfil KYC and anti-money laundering obligations applicable to the xe77 platform.
• To provide customer support services and respond to account enquiries.
• To detect, investigate, and prevent fraud, prohibited conduct, and account security incidents.
• To enforce the xe77 Terms & Conditions and this Privacy Policy.
• To analyse Platform usage patterns and improve xe77 services, game selection, and user experience.
• To deliver service notifications relevant to your xe77 account (e.g. deposit confirmations, withdrawal status updates, account security alerts).
• To administer responsible gaming tools including deposit limits, session reminders, and self-exclusion where requested by the Player.

xe77 does not use your personal data for automated decision-making in a manner that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

xe77 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to create and maintain your xe77 account, process transactions, and deliver the platform services you have registered to use.
• Legal Obligation: Processing required to comply with applicable KYC, anti-money laundering, and regulatory requirements.
• Legitimate Interests: Processing necessary to detect and prevent fraud, maintain platform security, and improve xe77 services — where these interests are not overridden by your fundamental rights.
• Consent: Where xe77 relies on your consent for specific processing activities (such as optional marketing communications), you may withdraw that consent at any time by contacting [email protected].

5. Data Sharing

5.1 xe77 does not sell, rent, or trade your personal data to third-party marketing organisations or data brokers under any circumstances.

5.2 xe77 may share your personal data with the following categories of third parties where necessary to deliver the xe77 service:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard acquirers, and USDT TRC20 gateway operators — to process deposits and withdrawals.
• Game Providers: Evolution Gaming, SA Gaming, WM Casino, Pragmatic Play, PG Soft, and other platform-integrated game studios — who receive the minimum data necessary to verify player eligibility and deliver game services.
• KYC and Identity Verification Services: Third-party identity verification providers used to process and validate KYC documentation.
• Regulatory Authorities: xe77 will disclose player data to regulatory, law enforcement, or government authorities where required to do so by applicable law or court order.

5.3 All third-party processors engaged by xe77 are contractually required to handle player data in accordance with applicable data protection standards and are prohibited from using xe77 player data for their own commercial purposes.

6. Payment Data

6.1 xe77 does not store full payment card numbers, CVV codes, or mobile wallet PINs. All payment card transactions are processed through PCI DSS-compliant third-party payment gateways.

6.2 JazzCash and Easypaisa transactions are processed via their respective secure APIs. xe77 retains only the transaction reference, amount, date, and outcome — not the underlying wallet credentials.

6.3 Transaction records are retained for the minimum period required by applicable financial record-keeping obligations and thereafter deleted or anonymised.

7. Cookies & Tracking Technologies

7.1 xe77 uses the following categories of cookies on xe77.asia:

• Strictly Necessary Cookies: Session authentication tokens and security cookies required for the xe77 platform to function. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Cookies that remember your language preferences, display settings, and game lobby configuration between sessions.
• Analytical Cookies: First-party analytics cookies used to measure page performance, identify technical issues, and understand how players navigate the xe77 platform. This data is aggregated and not linked to individual player identities in reporting.

7.2 xe77 does not deploy third-party advertising cookies or permit advertising networks to set cookies on xe77.asia for the purpose of building advertising profiles.

7.3 You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair xe77 platform functionality, including the ability to maintain your login session.

8. Data Retention

8.1 xe77 retains personal data for as long as your account remains active and for a minimum of five (5) years following account closure, in accordance with applicable financial record-keeping and anti-money laundering obligations.

8.2 Where a shorter retention period is permissible for specific data categories — such as session logs or support communications — xe77 will delete or anonymise such data within twelve (12) months of the relevant session or interaction, unless retention is required for an ongoing investigation or legal proceeding.

8.3 Data held pursuant to a legal obligation will be retained for the period required by that obligation and deleted promptly thereafter.

9. Data Security

9.1 xe77 implements the following technical and organisational security measures to protect player data:

• 256-bit SSL/TLS encryption for all data in transit between player devices and xe77 servers.
• Password storage using industry-standard one-way cryptographic hashing — xe77 staff cannot retrieve your password in plain text.
• Access controls restricting internal access to personal data to personnel with a documented operational need.
• Regular security assessments of the xe77 platform and supporting infrastructure.
• Incident response procedures for prompt containment and notification in the event of a data security incident.

9.2 Notwithstanding these measures, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their xe77 account and to contact xe77 support immediately if they suspect unauthorised access.

10. Your Rights

As a registered xe77 player, you have the following rights in respect of your personal data:

• Right of Access: You may request a copy of all personal data xe77 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where xe77 is not legally required to retain it.
• Right to Restriction: You may request that xe77 restrict processing of your data in certain circumstances.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Data Portability: You may request a machine-readable copy of data you have provided to xe77.

To exercise any of these rights, contact xe77 at [email protected] with your full name, account username, and a description of your request. xe77 will respond within thirty (30) days of receipt.

11. Children's Privacy

xe77 does not knowingly collect personal data from individuals under the age of 18. The xe77 platform is strictly for adults aged 18 and above. If xe77 identifies that an account has been registered by a person under 18, the account will be immediately suspended, all data will be deleted, and any balance forfeited. If you believe a minor has registered on xe77, please contact [email protected] immediately.

12. Changes to This Privacy Policy

xe77 reserves the right to update this Privacy Policy at any time. Where changes are material, xe77 will notify registered players by email or through an in-platform notice at least 7 days before the revised Policy takes effect. Continued use of the xe77 platform following the effective date of any update constitutes acceptance of the revised Privacy Policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by xe77, please contact the xe77 data support team:

Email: [email protected]
Available: 24 hours / 7 days